Telling the Team's Story: Five Functions of a Project or Business Case

A new client called the other day and asked: "Howprovides a way of linking solutions to obstacles
do I get my parent company to support myand presenting the benefits of the possible results.
team's ideas?" As a team leader developing a3. It is a way of subjectively reviewing the
new product line, he felt that no one was takingprojects facts and assumptions. It is a way of
his team seriously. I started by saying that hepresenting an analysis in simple terms. This
needed to develop a case, a project case alsoenables management and staff can see the value
known as a business case. A project case is aof the team's proposal over other projects that
method for documenting critical information aboutmay be competing for the same resources.
a venture in story form. It is an effective tool in4. It provides a historical record of the project.
project planning and reengineering design, used toThis is especially valuable for long term projects,
justify resources, relay critical facts and provide aproviding accurate and factual information used to
complete overview to stakeholders.evaluate success and measure progress.
A project case is the process used by a team to5. The project case plays an important role by
document all relevant facts and link themproviding a consistent message to the various
together to make a complete story about a newstakeholders. It is a sort of overview of the
project or change process. There are fiveproject and enables management, staff,
functions of a project case:customers, suppliers and funding sources to
1. It forces the team to reflect on each phase ofbecome knowledgeable about the project.
the process and ensures they have not missedThe goal of a project or business case is to
any critical steps. It is not unusual for teams tocommunicate all the facts as part of an overall
plug along and fail to document the knowledgestory. It provides a way of presenting your
they have gained. This is especially true in theteam's accomplishments. It shows progress and
concept and design stages of a team project.provides a vehicle for obtaining approval or
2. It verifies that the project meets the needs ofsupport for continuing the project. The project
the organization. It is a vehicle for obtainingcase is a necessary step used by very successful
approval, funding or additional resources. Takingteams.
the steps to write a story about the project